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1. What functions does my CIK STB support?
CIK SetTopBox (STB) is one of the major components in CIK Home Entertainment & Health System (Home APP). The STB can be used to watch TV and movie, play game, monitor your health and many applications currently under development by our R&D.
2. What oversea TV channels available in CIK STB?
You can watch over 60 Chinese channels from Mainland, Hongkong and Taiwan, over 50,000 Chinese TV and movies, 10 Vietnamese TV channels provided by our partners.
3. Can I watch real time TV?
Our STB has two different models: Real time and TVOD, so you can watch real time channels from oversea and you can also watch TV programs for each channels in past 3 days.
4. Can I watch previous TV program?
Our STB has two different models: Real time and TVOD, so you can watch real time channels from oversea and you can also watch some of TV programs for each channels in past 3 days.
5. How many TV one STB can support?
Because the STB is using HDMI connection to TV, so each STB is only support 1 TV set.
6. Can I buy more than 1 STB?
Yes. But depending on the APP you want to use, you might be charged at the same monthly fee, or discounted monthly fee or Free by the supplier.
7. Can I use my STB outside CIK network?
Depending on the agreement between CIK and suppliers, you might not be able to use all of functions if you want to use it outside CIK network.
8. Can my STB support wireless connection?
Our STB supports wired and wireless connection to internet, however we already recommend using wired connection as first consideration to obtain highest quality.
9. Can I use my CIK STB in different address?
As long as it is within CIK network, you can use all functions of CIK STB.
10. Can I record the program and see it later?
You can not record the program by yourself, but you can watch TVOD for some of channels up to 3 previous days
