CIK Accessibility
As part of our commitment to offering diverse communication solutions, we aim to address the needs and preferences of our customers and our employees, including those with disabilities, by ensuring accessibility to our products and services.
CIK Accessibility Plan 2023–2026
We are committed as an organization to providing barrier-free experiences for our customers and employees. Explore our commitments to accessibility in more detail.
Contact Us
CIK values your feedback on how we provide accessible customer service. Your input will help us identify barriers and address concerns, including any comments on this Accessibility Plan or difficulties you may encounter in dealing with CIK or accessing our products and services. You are welcome to provide feedback through the following channels:
Our Accessibility Manager ensures all feedback is addressed. You can share your thoughts via our online form, email, phone, or mail. We will acknowledge feedback unless it's anonymous. If you provide contact details, we may follow up. Your personal information will remain confidential and will be handled according to privacy laws, and will only be shared only as required or with your consent.
Alternative Communications
We tailor our communication methods to accommodate the needs of individuals with disabilities. These methods may include verbal communication, sign language, written communication, braille, tactile communication, picture communication systems, and easy-to-read materials like LARGE PRINT FORMAT. We collaborate with each person to identify the most effective communication approach for them.
