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1. What is CIK cell phone long distance?
CIK cell phone long distance service is a legacy service developed by CIK back to 15 years ago. Customer can use a cell phone or another phone to dial the local access number in your area, and our system will automatically detect your phone number so that you can make the long distance call.
2. How do I register my cell phone for this service?
3. How do I activate gift card?
4. How do I recharge my account?
5. What is the local access number for my area?
6. How do I prevent being billed by my cell phone company?
To prevent dialing long distance via your cell phone company due to the wrong operation, we recommend you contact your long distance company to block long distance before using our cell phone long distance.
7. What are the terms for using CIK cell phone long distance?
8. How do I check my CDR?
If your cell phone long distance service is bundled with other CIK monthly service, it will be displayed on your monthly invoice.
If you are using the self-service registered online, all of the calls you made are showing under your online ANI accounts. To check the online CDRs, please Click here
9. Do I get an invoice for my cell phone long distance?
If your cell phone long distance service is bundled with other CIK monthly service, it will be displayed on your monthly invoice.
If you are using the self-service registered online, all of the calls you made are showing under your online Cell Phone Long distance accounts. To check the online CDRs, please click here
10. Can I make a call from a non-registered phone?
By default, you are only allowed to call from a registered phone number which you can not block the caller ID.
11. Do we provide a toll-free number?
Currently we do not provide toll-free number but we have local access numbers from all of the major cities in Canada.
