According to the latest regulations change of VISA, the CVV number(the 3 digits PIN at the back of your card) is required effective October 13th, 2018. CIK customers who are using VISA Credit cards or Visa Debit cards to make the monthly pre-authorized payments are required to update the card CVV information before October 13th, 2018. If your VISA credit card still valid, you just need to confirm the last 4 digits of the cards and provide your CVV and no need complete information.

You can update your CVV information by choosing one of the options below:

1.Login to yourCIK Customer Portaland update your Visa Credit/Debit CVV number

2. Submit the update online by clicking the link in email sent by CIK

3. You can call local 7/24 Hotline and select billing and payment – update CVV or talk to any our representative to provide the information

4. Visit your local CIK office or corporate store to make the change in person

To avoid any late payment or additional charges on your monthly bill, please update your Visa Credit card or Visa Debit card CVV number by choosing one of our options provided, before October 13th, 2018

If you fail to update your CVV information before October 13th, 2018, a pop-up message will show up to remind you to update your CVV information, or you may face interruption while surfing the internet.