Dear customers, due to the situation of COVID-19 pandemic, It is possible
that you might encounter longer wait time on our phone support line.
Please reach us through either of the option and we will get back to you as
soon as possible –
1. Live chat on the CIK Website
2. Email us at care.cs@ciktel.com
3. Use our brand new CIK mobile app to open a ticket directly
Effective Monday, March 23, we will temporarily reduce hours of phone
support to focus on rush hours.
English language support - Monday to Sunday: 9am EST to 12am(midnight) EST.
French language support - Monday to Friday: 9am EST to 10pm EST; Saturday
to Sunday: 10am EST to 7pm EST.
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CIK Telecom Inc.
