Please be advised that there have been scam calls circulating where fraudsters are using various CIK Telecom numbers to deceive people. Please be aware that these calls are not from us. In these calls, the scammers often mention an order placed for cell phone services, and request you to provide more personal information. If you receive a suspicious call, hang up immediately.

We are working around the clock to resolve this issue and protect our customers. If you’re unsure, please contact us directly through our official customer service number: 416-848-1517. For payments, you can always make it through our website by logging into your account or on the CIK app. If that is not an option you can always proactively call CIK Telecom yourself.

We apologize to all the customers who have fallen victim to this scam/fraud. Please stay vigilant.