CIK launched its first customer support centre in Toronto from March 3rd, 2014. The new customer support centre is located at 284 Consumers road, North York, ON, M2J 1P8. It will open 7 days a week except stationary holidays. Working hour is Monday – Friday 9:00am to 6:30pm, Saturday 10:00am – 4:00pm, Sunday 12:00am to 6:00pm.

Customers can place new orders, make payment, test and exchange equipment as well as try CIK latest products such as CIK smart weight scale. There are 4 reserved parking lot dedicated for visiting customers. CIK will open a total of 16 support centers in Canada within 2 years.