• We Speak your language!

    CIK Telecom would like to hear from you. Give us call, email or fill out the form and we'll be in touch with you

    Content/image/Home/Index/Slider/slider_2.jpg
  • We Speak your language!

    CIK Telecom would like to hear from you. Give us call, email or fill out the form and we'll be in touch with you

    Content/image/Home/Index/Slider/CIKWebPageHeader-WeSpeakYourLanguage.jpg
1 1
24/7 Phone Support
 
Sales:
1(416)-848-1517
Customer Care:
1(416)-848-1517
Tech Support:
1(416)-848-1517
Fax Number:
1(416)-848-1521

Effective March 23, 2020, we will reduce hours of phone support to focus on rush hours.

English language support - Monday to Sunday: 9am EST to 12am (midnight) EST.

French and Arabic language support - Monday to Friday: 9am EST to 10pm EST; Saturday to Sunday: 9am EST to 7pm EST.

-

Effective April 22, 2022, we will reduce hours of phone support to focus on rush hours.

Cantonese and Vietnamese language support - Monday to Sunday: 8am EST to 2am EST.

Email
 
Customer Service:
care.cs@ciktel.com
Technical Support:
support.cik@ciktel.com
To be an Agent:
agent@ciktel.com
Complain and Escalation:
Jack.Don@ciktel.com
For further details, contact
By Mail
 
East (ON, QC, NB, NS, PEI, NF)
West ( BC, AB, SK, MB)
Shipping and Return:
241 Whitehall Drive, Markham, ON, L3R 5G5
Invoice and Payment:
241 Whitehall Drive, Markham, ON, L3R 5G5
General Mailing:
241 Whitehall Drive, Markham, ON, L3R 5G5
Customer Support Centre
City Office Address Business Hour Service Hotline Business Scope
Toronto 241 Whitehall Drive, Markham, ON, L3R 5G5 Mon-Fri 9:30am-6:00pm 416-848-1517

Equipment Return

Equipment Pickup

Technical Support

Other Request By Appointment Only

Montreal 867 Decarie Boulevard, Unit# 101, Montreal, QC H4L 3M2 Mon-Fri 9:30am-6:00pm 514-312-8877

New Customer Sign Up

Invoice Payment

Technical Support

Equipment Pickup

Vancouver Suite 93, 10451 Shellbridge Way, Richmond, BC V6X 2W8 Mon-Fri 10:00am-6:00pm 604-628-3877

New Customer Sign Up

Invoice Payment

Technical Support

Equipment Return

Equipment Pickup

Corporate Store
City Shop Address Business Hour Service Hotline Business Scope
Toronto

Unit 155, 3255 Highway 7, First Markham Place, Markham, ON L3R 3P9

Mon-Sun 11:00am-7:00pm 416-874-8089

New Customer Sign Up

Invoice Payment

Equipment Pickup

Agent Store
City Name Address Service Hotline
Brampton The Wireless Station Unit C105, 215 Queen St E, Brampton, ON L6W 0A9 (647) 874-1414
Hamilton Tristar Computer System Inc. 901 King Street West, Hamilton, ON L8S 1K5 (905)529-1811
Markham  Lucky Communications Inc. Unit 301B, 80 Acaida Avenue, Markham, ON L3R 9V1 (416)770-0777
Markham  PC Gate Computer Pacific Mall Unit E19, 4300 Steeles Avenue East, Markham, ON L3R 0Y5 (905)948-9833
Markham  Victoria Direct Inc. Unit 16, 950 Denison Street , Markham, ON L3R 3K5 (416)839-8528
Mississauga  Audio & Video Vantage Inc. Mississauga Chinese Centre, Unit B4-1, 888 Dundas St. E. Mississauga ON L4Y 4G6 (905) 279-9888
Montreal Kingpaq 4349 Rue Wellington, Verdun, QC, H4G 1W3 (514)464-8768/(514)762-0905
Montreal Sino Technologies 106A-1008 Rue Clark ,Montreal, QC, H2Z 1J9 (514)586-8178
Montreal Ubreakifix Bonaventure 1000 Rue De La Gauchetiere Ouest, RC28, Montreal, QC, H3B 4W5 (438)937-9780
Ottawa  Modem Outlet 224 Hunt Club Rd, Ottawa, ON K1V 1C1 (Inside T&T Supermarket) (613)816-8888/1-800-880-1234 (Toll Free)
Richmond Computer Express 1270-4380 No.3 Road, Richmond, BC V6X 3V7 (778)251-4888
Scarborough  HengTong 4168 Finch Ave E, Suite 315,Scarborough, ON, M1S 5H6 (416)840-2111
St. Catharines DF Computer Centre 203 Louth Street, St. Catharines, ON L2S 2R4 (905)688-1992
Toronto The Wireless Station 2078 Dundas Street West, Toronto, ON M6R 1W9 (416)536-6252
Toronto Video Garden Chinatown Centre, Unit19C, 222 Spadina Ave. Toronto ON M5T 3B3 (647) 857-5328